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How does it affect the way leaders lead?

These are just a few of the many questions that naturally come to mind when we come across the word emotional intelligence. Emotional intelligence is now being recognised as one of the most crucial qualities that define great leaders. In fact, in today’s dynamic and emotionally complex environments, a leader’s true strength often lies not in their authority but in their ability to understand, connect, and respond to the emotions of others.

What is emotional intelligence?

The ability to recognize, understand, and manage your own and others’ emotions.

This is what we find on Google when we go and search for what emotional intelligence is. But have you ever taken a moment to truly think about what emotional intelligence really is? Have you read articles on it, or just sat quietly and pondered – why is it so crucial? Why does someone have to be emotionally intelligent in the first place?